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Angler's Lane
Graves Mill Shopping Center
Forest, VA 24551
434-385-0200

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Information
Satisfaction Guarantee

Guest satisfaction is our top priority. We want you to be 100% happy with all your purchases from us. If you are unhappy with your purchase, you are welcome to return it, with its original packaging, for a full refund within the time frame stated below (see Exchanges / Return Policy). 

Exceptions to above guarantee:  Items which have been used (ie, clothing or shoes which have been worn; fly rods, reels, lines, flies which have been used). 


Holiday Shipping Specials through Dec 19, 2017

Shipping for ALL orders except Fly rods -  USPS Priority Mail -
USPS states shipping USPS priority by Dec 20 will arrive by Dec 25

Order Cost $65.00 and over = FREE
Order Cost under $65.00     = $4.95

Fly Rods & Combos  Shipping Charges a - 3-Day UPS - Continental USA
Order Cost $200.00 & above   - shipping cost = FREE
for orders placed by Dec 19

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Shipping

Continental United States - We will generally ship UPS ground unless you specify otherwise. Shipping costs include insurance.


Orders being shipped to P.O. Boxes, FPO or APO addresses will be sent by US Parcel Post.

Alaska, Hawaii, International Destinations - We will bill customers only the actual shipping and insurance costs, after confirming the costs with you via email. Your acknowledgment will show the cost within the lower 48 states; we will notify you of the correct shipping cost via a separate email after you receiving te automatic acknowlegement of your order.

International Orders - We require prepayment of an International Bank Money Order before shipping your order.


Shipping Charges for orders with flies and hooks only -  USPS Priority Mail
Order Cost under $49.99 - shipping cost = $4.95
Order Cost $50.00 and over = FREE 

NOTE:  If you order contains only flies and/or hooks, your acknowledgement will reflect our standard shipping cost below, but we when we ring up your sale we will only charge you the above USPS cost.

Shipping Charges -  USPS Ground - Continental USA
Order Cost under $75.00 - shipping cost = $8.95
Order Cost $75.01 to $150.00 - shipping cost =
Free
Note:  We ship fly rods, waders and wading boots via UPS only (no USPS).
 

Shipping Charges - Standard UPS Ground - Continental USA/span>

Order Cost under $25.00 - shipping cost = $8.95
Order Cost $25.01 to $50.00 - shipping cost = $10.95
Order Cost $50.01 to $100.00 - shipping cost = $12.65
Order Cost $100.01 and above - FREE UPS Ground ^


Shipping Charges - 3-Day UPS - Continental USA

Order Cost      under $25.00 -      shipping cost = $17.95
Order Cost $25.01 to $50.00 -     shipping cost = $19.79
Order Cost $50.01 to $75.00 -     shipping cost = $23.50
Order Cost $75.01 to $100.00 -   shipping cost = $29.50
Order Cost $100.01 to $199.99 - shipping cost = $33.50
Order Cost $200.00 & above   - shipping cost = FREE
for orders placed Dec 13 - Dec 19
 

Shipping Charges - 2-Day UPS - Continental USA

Order Cost      under $25.00 -      shipping cost = $33.75
Order Cost $25.01 to $50.00 -     shipping cost = $35.59
Order Cost $50.01 to $75.00 -     shipping cost = $39.50
Order Cost $75.01 to $100.00 -   shipping cost = $42.50
Order Cost $100.01 to $200.00 - shipping cost = $47.50
Order Cost $200.01 to $300.00 - shipping cost = $49.50
Order Cost $300.01 to $500.00 - shipping cost = $52.95
Order Cost $500.01 to $750.00 - shipping cost = $55.95

Order Cost $750.01 and up -       shipping cost = $59.95


Shipping Charges - Next-Day UPS - Continental USA

Order Cost      under $25.00 -      shipping cost = $62.00
Order Cost $25.01 to $50.00 -     shipping cost = $65.00
Order Cost $50.01 to $75.00 -     shipping cost = $68.00
Order Cost $75.01 to $100.00 -   shipping cost = $68.00
Order Cost $100.01 to $200.00 - shipping cost = $70.00
Order Cost $200.01 to $300.00 - shipping cost = $75.00
Order Cost $300.01 to $500.00 - shipping cost = $80.00
Order Cost $500.01 to $750.00 - shipping cost = $90.00

Order Cost $750.01 and up -      shipping cost = $100.00

* HOLIDAY RUSH -  If you have additional shipping instructions before Christmas, then send us an e-mail ("contact us" or e-mail sales@anglerslane.com ) and let us know your  request.

* GIFT CARD INSERT - If you would like a gift card inserted, then enter your order and e-mail us at sales@anglerslane.com with a reference to your order, and the requested message you would like included such as "Keep catching the big one's. Love, Mom & Dad"


Exchanges / Returns Policy

We take great pride in our reputation for quality and excellent value. If you are dissatisfied with a purchase, we'll assist you with a prompt refund, exchange, or credit given that the item is returned within the following time frame: Sale items, including unused fly rod/reel combos, must be returned within 8 days of purchase; regular priced merchandise within 15 days of the purchase.  We do not accept returns on used fly rods and or reels.

Merchandise must be in original condition, with all original packaging, components, instructions, and warranty material.  Once opened, we can only exchange these items for the same product.

To Return an Item to Us

Pack your merchandise securely. Include your packing slip with a note telling us the reason for the return. If the item was a gift, please include your phone number and your e-mail address. Send the package via a traceable shipping method to:

Graves Mill Center P.O. Box 1265 Graves Mill Center @ Rt. 221 Forest, VA 24551

We will credit the original purchaser's credit card or issue an on-line gift certificate, depending on the original payment method. Gift returns will be issued an on-line gift certificate. Look for your refund, issued upon receipt of returned merchandise.

For returns, if your order qualified for free shipping, then on your return we will credit you the invoice amount less the shipping charge originally paid by Angler's Lane (see rates above).


Shipping Charges on Exchanges / Returns

Exchanges

If you are exchanging merchandise, you are responsible for the cost of returning it to us. Shipment of a replacement item of equal or lesser value is free of charge; however, if you would like to upgrade your shipping method or purchase additional items, you are responsible for the cost of additional items and shipping charges.

Returns

If you are returning merchandise for a refund, you are responsible for the cost of returning it to us. Unfortunately, we cannot reimburse you for the original shipping charges.

For returns, if your order qualified for free shipping, then on your return we will credit you the invoice amount less the shipping charge originally paid by Angler's Lane (see rates above).

Incorrect Orders

If we have inadvertently sent you incorrect merchandise, we apologize. You will be reimbursed for the cost of returning the package to us, and you will not be charged for the shipping costs of replacement merchandise.


Your Privacy

Our Pledge to You, Our Customer

We respect your privacy. We do not sell, rent, or loan any identifiable information regarding our customers to any third party. Any information you give us is held with the utmost care and security, and will not be used in ways to which you have not consented.

Use of Information

We will not collect any personal information about individuals except when specifically and knowingly provided by such individuals. Examples of such information are: name, postal address, e-mail address, phone number, birthday, and product commentary.


Security

Secure Shopping

Credit card orders placed on our site are encrypted using SSL technology, so rest assured that your transactions are protected. With SSL implemented on both the client and server, information sent via the Internet can be trusted to arrive privately and unaltered to our server only. In order for SSL security to work, you must use an SSL-enabled browser. For more information about SSL, see Netscape's website.


 For pre-Christmas Delivery, Free USPS Priority Shipping within continental US for clothing orders $65 & over thru 12/19!  Free 3-day UPS shipping for rod combos over $199!  details
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Angler's Lane
Graves Mill Center at Route 221, P O Box 1265, Forest (Lynchburg), Virginia 24551-5265
434-385-0200 Fax: 434-385-0400   Email: Contact Form 

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